Summary Essay Example | Topics and Well Written Essays - 750 words - 6

Summary - Essay ExampleHowever whether obtaining ISO 9001 certificate and the registration military operation efforts impact or benefit competitiveness and profitability need to be critically analyzed. The aim of the present paper is to summarize the article written by Han, Sim and Ebrahimpour (222) for the International Journal Services and Operations Management, titled Relationships among ISO 9001, competitive dimensions and profitability to understand and bring light on this perspective. 2. Summary of the article The main employment of Han, Sim and Ebrahimpour (222) article is to better understand the relationships among ISO 9001 certification, competitive dimensions and profitability by focusing on two major industries in the USA. The enquiry was conducted using wad questionnaire. 2.1 Background and Hypothesis The authors introduced their article by stressing upon the ISO 9001 certification importance and its impact on improvement of quality. They also stated that significant discipline is needed in ISO 9001 implementation and its principles ensure that output consistency can be improved by procedures that are well planned and documented, resulting in achieving the goals of quality improvement and step-down of approach easily. ... However as customers needs are dynamic so is the world class manufacturing companys operations strategy. Thus authors have conducted an empirical research to also understand the present relationship between registration efforts of ISO 9001 and firms profitability and its four competitive dimensions. After conducting a stark(a) past literature review Han, Sim and Ebrahimpour (224) tested nine hypothesis that are illustrated using the below figure The nine hypothesis tested in this research are listed below H1 ISO 9001 registration efforts have a positive belief on quality. H2 ISO 9001 registration efforts have a positive effect on cost reduction. H3 ISO 9001 registration efforts have a positive effect on flexibility. H4 ISO 9001 registration efforts have a positive effect on dependability. H5 ISO 9000 registration efforts have a positive effect on profitability H6 Quality has a positive effect on profitability H7 Cost reduction has a positive effect on profitability H8 Flexibility has a positive effect on profitability (Han, Sim and Ebrahimpour 225-226) Figure 1 Theoretical model Relationships among ISO 9001, Competitive dimensions and profitability (Han, Sim and Ebrahimpour (227) 3. look into Design and Methodology The research was conducted using a questionnaire and sample was selected with due process for the surveil. The questionnaire was developed based on literature review and later reviewed for bailiwick validation by external judges. The survey was tested for clarity, relevance and technical accuracy by the collaborative program in Massachusetts and all facets of the survey were commented upon (Han, Sim and Ebrahimpour,